Lang Francis Dr at 110 Weber Street North in Waterloo, Ontario

Reviews about Lang Francis Dr

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  Dr.Lang has been my family doctor for 25+ years, I'm very comfortable with him and trust him quite well. With that being said I have definitely seen a steady decline in the quality of treatment over the past decade. I've been told I'm only allowed to ask so many questions per visit now, which is absolutely ridiculous. Dr.lang himself has never stopped me from asking questions, but my appointments are definitely rushed and have been for many years. I understood that when I was in my twenties and healthy as an ox, but now creeping into my 40's I have issues that need to be discussed and explained. Most times I show up about 10 min before my appointment, but it seems that every time I end up waiting 25 min after my scheduled appointment before getting in to see the doctor, then I'm literally only with the doctor for what seems like 3-5 minutes before I'm out the door. As for office assistant, there is actually two assistants. One who has been working with dr.lang for many many years, the other is fairly new (past 5-10 years). I'm not going to mention names but the senior assistant (blonde hair, light complextion) can be quite rude and ignorant, whenever I'm there she's on the phone with friends talking about her last or upcoming weekends, and seems to have no sympathy for the doctors patients whatsoever. The junior of the two (dark hair, darker complextion), has been nothing but a sweetheart, super friendly and has even gone out of her way on her days off to gather information and speak to me about my health both as a messenger from the doctor and from her own personal experiences, I have nothing but good things to say about her. The hours are atrocious and its usually a week to a week and a half before any chance of getting in to see the doctor. As a side note, my mother who has also been a long time patient had been going for tests for diabetes but never heard anything back, 6 months later another doctor had mentioned her diabetes and stunned her, she went back to Dr Lang confirm this and it was confirmed at that time. She stays home all day everyday on ODSP and she never got a phone call about the results of her blood tests...what...the...hell? That is unprofessional and a blatant disregard for a patients health. Extremely unacceptable.
  by PennyWise3368

  October 12, 2017
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  Getting an appointment with dr. Lang is very difficult when the secretary he has doesn't answer his phone and when she finally does she act very rude and give attitude towards his patients.
  by Marshall Edwards

  September 29, 2017
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  I became a patient just after we both moved to the city in 1989. He's been an outstanding doctor during my tenure with him. Takes as much time as possible to get to know his patients and has a wealth of knowledge and experience to ensure they are always getting top shelf service. Unfortunately, he is retiring this year and will be sorely missed. He was an incredible boon to the medical community in Kitchener-Waterloo for many years and I for one will miss him greatly. I wish him well on a much deserved retirement.
  by Mark Dawson

  January 30, 2017

Opening hours Closed now

Tomorrow: 09:00 am — 05:00 pm

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About Lang Francis Dr in Waterloo