Waterloo St. Jacob's Urgent Care Clinic at 820 King Street North Unit 1 in Waterloo, Ontario

Reviews about Waterloo St. Jacob's Urgent Care Clinic

• ✪ ✪ ✪ ✪ ✪
  A couple strange things: their front desk person was telling people what was likely wrong with them prior to their seeing the doctor. I don't know if the front desk person is a medical professional or not (I would doubt it), but she was making these assessments without even examining the patients. She told my daughter that she was suffering from dehydration, and she told the man in front of us that the pain he was experiencing was likely a pulled muscle. I would think it would be better for the doctor to make these assessments after he or she has examined the patient, rather than have the person behind the front desk do so. The other odd (and annoying) thing was that they called us to say that we needed to come in right away because the tests that my daughter had done showed something significant. But when we got there, and spoke with the doctor, she said that all of the tests were normal. That was good news, but it's a shame that we rearranged our schedules to rush to the clinic when we could simply have waited till the next day or two. The nurses and doctor were very good -- just the other support staff need some professional development.
  by Mark Morton

  August 28, 2017
• ✪ ✪ ✪ ✪ ✪
  I would definitely recommend this clinic to my students , friends and family. All staff including, lab tech, RPN and the doctors are top notch and very professionals, who are there to help with what little they have to work with, in providing excellent health care with very little wait time. I would however like to respond to the negative comment regarding " support staff". I was the one who came in last week experiencing chest pain whenever I move around to my left. So to clear up the matter of assessment, I was the one in front of you because we both came in at the same time and I was the one who said I think it was a" pulled muscle". Support staff did not assess me. The reason I remember this is because what you wrote about your daughter and to be honest, support staff asked if she " is hydrated" not once did I hear her say " dehydrated" based on what symptoms that was told to support staff. Bravo to all staff, including " support staff" good work, keep smiling!
  by H Sultani

  June 05, 2017

Opening hours Open now

Today: 09:00 am — 05:00 pm

Photo gallery of Waterloo St. Jacob's Urgent Care Clinic

About Waterloo St. Jacob's Urgent Care Clinic in Waterloo